These Terms and Conditions of Auction and Membership for Consumers (“the Terms and Conditions”) apply between you as a consumer (”the Customer”/”you”) and Kvdbil AB, corporate registration number 556746-1180 (”Kvdcars”). By accepting the terms and conditions you become a member at Kvdcars. Separate terms and conditions apply for business customers, see Terms and Conditions of Auction and Membership for Business Customers.
The terms and conditions apply to the Customer’s membership at Kvdcars, to the use of Kvdcars’ website www.kvdcars.com and associated pages (“the Website”), and to services, such as the opportunity to submit a bid and sales opportunity, which Kvdcars provides on the Website (“the Services”). If the Customer does not accept to be bound by these Terms and Conditions, the Customer may not use or gain access to the Services.
After an auction is completed and won on the Website, the Customer is given the opportunity to buy an auction object (“the Auction Object”). A purchase is always preceded by an inspection of the Auction Object on location at Kvdcars. Separate Purchase Conditions for Consumers apply to such a purchase (see attached to these Terms and Conditions).
In accepting the Terms and Conditions, the Customer and its representatives undertake to abide by the Terms and Conditions and approve the sharing of information about personal data and consent to the use of cookies in accordance with Kvdcars’ website policy (“the Website Policy”). The Terms and Conditions, Kvdcars’ Website Policy and the information that Kvdcars gives on the Website constitute the complete agreement between the Customer and Kvdcars regarding the use of the Website and the Services.
Kvdcars has more than 25 years’ experience of selling vehicles and other property at auction. Bidding takes place on the Website. Kvdcars values and sells property in its own name but on behalf of others, such as vehicle fleet owners, finance and insurance companies, companies, bankruptcy administrators, the state, local authorities, other authorities and private individuals. Like all other auction companies, Kvdcars’ role, against commission, is to convey property from the companies and authorities etc. (the “Clients”), which commission Kvdcars to sell vehicles and other property, to buyers.
The Customer registers, so as to be able to use the Services, by filling in a registration form on the Website.
Registration on the Website as a Customer is free of charge. After entering the information on the Website, the Customer receives a user account. An activation code is sent to the Customer via email. If the Customer needs help with the registration, they will be referred to Kvdcars’ Customer Centre.
The Customer must provide accurate and up-to-date personal and contact information and must not provide information that belongs to someone else. The Customer is liable for any incorrect information provided. Information about how Kvdbil handles personal data may be found in Kvdbil’s Website Policy, which forms an integral part of these Conditions.
The Website is not available to, and must not be used by, persons under the age of 18 or persons whose legal ability to act is limited for other reasons or whose status as Customer has been temporarily or finally closed by Kvdcars.
The Customer is liable for all action taken while logged in using the Customer’s name and password. The Customer is only entitled to use the Service by using its own login name or email address and password. The Customer must ensure to the best of its ability that the password is kept confidential and does not become known to any unauthorised person. Furthermore, the Customer may not permit, directly or indirectly, any unauthorised person to use its login name, email address or password. The password must be changed immediately if there is reason to suspect that the information has been disclosed or in any other way misused. The Customer must also notify Kvdcars immediately if there is any suspicion that an unauthorised person knows the Customer’s password. The Customer’s own login name or “alias” may not in any way be perceived as offensive or be formulated in a way that might disrupt the auction.
Kvdcars is not liable for any losses caused as a result of unauthorised use of a Customer’s login information or user account unless due to Kvdcars’ negligence.
The auction object is put up for sale via online auction on the Website. Tests and descriptions of Auction Objects that are put up for sale are always in accordance with Kvdcars’ templates and system and in accordance with appropriate parts of the Terms and Conditions. All Auction Objects are sold in existing condition and more information about this may be found in Kvdcars’ Purchase Conditions for Consumers.
Kvdcars’ online auctions are held throughout the week on the Website. Kvdcars may from time to time offer various Services and the opportunity to make bids and participate in bidding, as well as other possible services. The services may be free of charge or they may be associated with fees of various kinds. If a Service has an associated fee, this is stated on the Website. The conditions for bidding on the Website are given below.
Bidding on the Website is completely open and may be followed by all. To be able to bid, the Customer must first register as a member according to these conditions. A Customer wishing to participate in bidding on the Website may do so if it complies with the Terms and Conditions and undertakes to follow Kvdcars’ rules and directions. It is not permitted to participate in bidding on the Website for objects submitted oneself nor to manipulate bidding in any way, such as through a representative. Anyone making a bid on behalf of another accepts full responsibility as the person making the bid and thereby participating in the bidding on their own account. Kvdcars reserves the right to remove an Auction Object from the Website during the course of bidding.
A Customer may log in and make a bid in an auction on the Website at any time until the auction closes. It costs nothing for a Customer to make a bid. A Customer wishing to make a bid must follow the instructions on the Website. If a Customer regrets a bid and wishes to remove it, the Customer shall inform Kvdcars of this by sending an email to kundcenter@kvdbil.se no later than six hours before the auction countdown begins. It is not possible to remove a bid that is made less than six hours before the countdown to the auction begins. For each Auction Object there is a stated time at which the countdown for the auction starts. If a new bid is made within approximately 3 minutes and 30 seconds of this time, the auction continues and the auction time is extended by a further 3 minutes and 30 seconds, approximately. When no bids have been submitted for approximately 3 minutes and 30 seconds, the auction is closed. The end of the auction is thus moveable and cannot be predicted. Information about ongoing auctions and preliminary closing dates may be found on the Website.
For Auction Objects, there is often a minimum price for which the Client is willing to sell the Auction Object (the “Reserve Price”). The Customer should make a bid that corresponds to the highest amount that the Customer is willing to pay for the Auction Object. Kvdcars recommends that Customers take into account the condition described when making bids.
The Reservation price (the lowest accepted bid) is decided by the seller in consultation with Kvdcars within reasonable limits. As a rule the Reservation price is not set higher than the estimated selling price.
The highest stated bid wins. Making the highest bid does not mean that Kvdcars has accepted the bid or that the Customer has the right or obligation to purchase the Auction Object. It only means that the Auction Object is reserved for the Customer until such time as the Customer has inspected it for a possible purchase. Final acceptance occurs when entering into a purchase agreement at Kvdcars’ premises after the auction.
If an auction ends with two bids of the same amount, the bid that was submitted first wins. In the event of a dispute regarding the bidding, Kvdcars alone shall make the final determination of which bid takes precedence. If the Reserve Price has not been achieved, the Client is entitled to either put the Auction Object up for sale again without prior contact with the winning Customer or accept the highest bid, giving the Customer the opportunity to purchase the Auction Object. In many cases this means that negotiation will take place and the Customer is normally contacted within 24 hours. If the Reserve Price is achieved (which is shown as “Yes” under the object view on the Website), the Customer may be given the option to purchase the Auction Object at the agreed price.
After the auction, Kvdcars contacts the winning bidder by email or telephone to confirm the bid. At the same time, Kvdcars and the highest bidder agree on a day when the bidder can inspect the Auction Object. The Customer and Kvdcars (alternatively the Client) enter a binding purchasing agreement in Kvdcars’ premises after the auction once the Customer has had a chance to inspect the Auction Object. Kvdcars’ applicable Purchase Conditions for Consumers are attached to these Conditions for your information and will be available for review by the Customer at the time of entering into the purchase agreement. The Purchase Conditions for Consumers are available on the website and at Kvdcars’ premises.
Winning bidders are responsible for answering their telephones and reading their email after the end of the auction. In cases where Kvdcars has been unable to contact the winning bidder by the working day following the auction, in spite of repeated attempts, Kvdcars is entitled to offer other bidders the chance to buy the Auction Object, unless otherwise agreed.
If Kvdcars has reason to suspect that the Customer is misusing their user account or their login information, or is otherwise in breach of the provisions of these Conditions, Kvdcars may at their discretion and without prior notice to the Customer: (i) terminate the Customer’s user account, (ii) limit the Customer’s right to use the Website by preventing login and/or (iii) block access to the Website.
Kvdcars also reserves the right to limit or ban access to and use of the Services, stop bids, delay or remove contents on the Website and take technical and legal measures to prevent the Customer from using the Services if Kvdcars has reason to suspect that the Customer is misusing them, for example by bidding on Auction Objects that they do not intend to purchase, by manipulating the bidding or on their own contacting the selling client in an attempt to close the deal.
Kvdcars is also entitled, regardless of reason, to send a request to the Customer to change their login information.
If the Customer has submitted misleading information indicating that they are acting as a private individual when they in fact represent a business customer, Kvdcars is entitled to charge the Customer a Bidding Fee for each auction won that the Customer has not followed through on, see item 4 of the Terms and Conditions of Auction and Membership for Business Customers.
Kvdcars cannot be held responsible for any typographical errors on the Website. Nor can Kvdcars guarantee that all pictures exactly reflect the true appearance of the Auction Object.
Kvdcars has the right to refrain from selling, ignore bids from certain bidders or decide whether bidding is to be performed again because of unclear points regarding the last bid, technical problems, typographical errors or other reasons. In the event of technical problems or failure on the Website that mean that correct bidding cannot be performed, Kvdcars reserves the right to finally decide that the auction is to be stopped and repeated at a later time. In such a case, the bidders in question are notified.
Kvdcars cannot guarantee that the Website will be free of faults and disturbance, that faults will be rectified or that the Website or the servers that facilitate the Website are free of damaging components. Kvdcars is not liable for damage or loss or consequential damage that may be caused to the Customer or Client due to technical faults, communication problems or similar circumstances.
The Website may be subject to operational disturbances as above. Kvdcars reserves the right to postpone the time and date of the end of an auction after unexpected disturbances, including, but not limited to, faults in the internet connection with the server, computer infringement or service interruptions by suppliers. Kvdcars is therefore not liable for any overloading of the Website or its consequences. Nor can Kvdcars be held liable if a bid is not registered, contact is not established after bidding, the wrong bidder is contacted or if the Auction Object is sold to someone other than the highest bidder. Furthermore, Kvdcars cannot be held liable for faults or damage that arise as a result of incorrect or unauthorised use of a user account or password.
Nor is Kvdcars liable for damage, loss or consequential damage that may be caused to the Customer or Client because the Reserve Price noted in Kvdcars’ internal system is incorrect or has not been approved by the Client, with the consequence that the auction must be performed again.
The above does not apply, however, in the event of gross negligence or intent. This waiver does not limit Kvdcars’ liability pursuant to unavoidable legislation.
What is stated in this point 9 applies to consumers to the extent that the point may be considered to correspond to appropriate law.
Kvdcars is not liable for direct or indirect damages that may be incurred by a Customer. This limitation does not apply, however, in the event of gross negligence or intent. Kvdcars’ liability is further and under all circumstances limited to a sum corresponding to what the Customer has paid or should have paid for the Services that Kvdcars provided to the Customer.
Notifications from Kvdcars to the Customer are found on the Website and/or sent to the email address that is registered on the Website. Notifications from the Customer to Kvdcars must be sent in the manner stated on the Website. Notifications on the Website are deemed to have been sent to the Customer as soon as the notification is made accessible. Notifications sent by email are deemed to have been sent to the other party immediately after sending. Notifications sent by ordinary post are deemed to have arrived with the other party three (3) days after sending.
These Conditions enter in to force when the Customer has registered on the Website and apply until further notice. A Customer who has been excluded from the Website as a result of breach of the Terms and Conditions is not entitled to re-register or use the Website or Services via another Customer’s login with out Kvdcars’ prior written consent.
Kvdcars is entitled, as it thinks best, to decide to cease to provide the Website and Services or parts of these.
The Customer is entitled to terminate its membership of Kvdcars. In the event of termination, the Terms and Conditions continue to apply to actions, such as bidding, that the Customer performed before termination.
The Website and the Services, their content and all intellectual property rights that protect these are owned by Kvdcars. The Website and its content are protected by copyright and database protection (catalogue protection). Unauthorised use or copying of all or part of the Website and Services may represent illegal infringement of intellectual property rights and may result in liability for damages. Kvdcars, KVD and its related logos and logotypes comprise Kvdcars’ brands. Use of these brands may only occur after Kvdcars’ written approval and, after such approval, only according to Kvdcars’ instructions.
Kvdcars is entitled to assign the agreement that is regulated by these Conditions between Kvdcars and the Customer including, but not limited to, all or part of the associated rights and/or obligations to a third party. In the event of such assignment, Kvdcars will advise who has taken over the Terms and Conditions, rights and/or obligations after the assignment by means of notification on the Website or via email. If Kvdcars assigns the Terms and Conditions to a third party, the third party is then entitled to provide the same or similar services on another website. A Customer may not assign its rights and obligations according to the Terms and Conditions to a third party.
Kvdcars may amend the Terms and Conditions, the Services and the prices for these, as well as the content of the Website, from time to time. In the event of significant changes to these Conditions, the Customer will be informed before logging in via the Website. This does not apply, however, if the change relates to amendments to legislation, statutes or the decisions of the authorities, if the change must be made immediately.
Unless Kvdcars and the Customer agree otherwise, amendments take effect thirty (30) days after the Customer has been informed of the amendment. If the Customer does not wish to accept changes in the Terms and Conditions or Services, including price changes, the Customer is entitled to terminate the agreement for access to the Website with immediate effect. In such cases, the Customer will no longer be able to log in and use the Services, and membership ceases. Such termination must be done by the Customer before once again using the Website. Kvdcars recommends that the Customer stays regularly updated on the Website in order to be aware of any changes in the Terms and Conditions.
Kvdcars offers information about a number of supplementary services. More information may be found on the Website under the tab “Other services and offers”, as well as in information about each Auction Object. The suppliers are entirely responsible for these supplementary services and the Customer signs an agreement with each appropriate supplier separately. Kvdcars only provides information about such services. Kvdcars therefore cannot be held responsible for the content of this information or the respective suppliers’ fulfilment of applicable legislation or their undertakings.
Disputes regarding the interpretation or application of these Conditions and the Website in general must be interpreted in accordance with Swedish law and should in the first instance be resolved by negotiation between the parties if possible. In the event that the parties are unable to agree, the dispute will be resolved in the Swedish courts.
These terms and conditions have been established by Kvdcars on 10/03/2018.
1.1 Kvdbil AB, company registration number 556746-1180, (“Kvdbil”), has over 25 years of experience in selling vehicles at auction. The objects (individually referred to as an “Object”) that Kvdbil sells at auction are sold by Kvdbil in its own name but on behalf of others (the “Seller”), while Objects sold at a fixed price are owned and transferred by Kvdbil. These terms and conditions of purchase (the “Terms and Conditions”) apply when a consumer (the “Customer”) purchases an Object and they form part of the purchase contract that is entered into between Kvdbil and the Customer. “Consumer” means a natural person who is acting primarily for purposes that fall outside the scope of business activity. Objects are not sold to persons who are under the age of 18 or who for any other reason have limited legal capacity. In addition, the provisions of section 16 apply to sales to Customers outside Sweden.
1.2 The winning bidder, or the party that has agreed to purchase an Object at a fixed price, is offered an opportunity, but neither a right nor an obligation, to purchase the Object. Kvdbil is not bound to accept any bid made during bidding. The winning bidder, or the person who has agreed to purchase an Object at a fixed price, may not transfer the opportunity to purchase the Object to another party without the prior written approval of Kvdbil. If another buyer has been nominated with Kvdbil’s approval, the nominated buyer shall be deemed the Customer under these Terms and Conditions. In such cases, Kvdbil is entitled, in addition to the Bidding Fee and other potential fees under section 5, to charge an administrative fee of SEK 2,000 including VAT, which the Customer (i.e. the nominated buyer) is obliged to pay on entering into the purchase contract.
1.3 A binding agreement to purchase an Object is made only when Kvdbil and the Customer have entered into a written purchase contract. The purchase contract is entered into either at one of Kvdbil’s facilities or, where the Customer chooses home delivery, via www.kvd.se (the “Website”).
2.1 General
2.1.1 The Object is a used good and is sold “as is”. Used goods may have defects and damage that go beyond normal wear and tear and the Customer cannot expect the goods to have the same quality and properties as newly manufactured goods. The Customer is aware that basic movable property which came with the Object when new may be missing. “Basic property” means such items as spare wheels, puncture kits, jacks, tools, garage and repair documents, floor mats, hub caps and other similar property.
2.1.2 Kvdbil guarantees that the Object does not have any tax liabilities and that any residual debt will not be charged to the Customer.
2.1.3 As the Object is used and is sold with the disclaimers specified in section 8, the Customer is advised to examine the Object carefully for themselves at Kvdbil’s facility before bidding or, where applicable, accepting the fixed price and entering into the purchase contract. The Customer’s opportunities to examine the Object are as specified in section 3.
2.2 Kvdbil’s description of the Object
2.2.1 The description provided by Kvdbil for an Object and which can be found on the Website (the “Description”) is an overall description containing only general information about the Object and its main properties. The Description consists of both text and photographs. Kvdbil provides no guarantee that the information in the Description is comprehensive and does not recommend that the Customer makes a decision to bid for or purchase the Object solely on the basis of the Description.
2.2.2 Kvdbil accepts no liability for damage, faults or defects in the Object to the extent that these are apparent from the text or photographs in the Description.
2.2.3 The “dealer price” stated in the Description is the market price estimated by one of Kvdbil’s valuers for an equivalent vehicle to the Object in perfect condition. The Customer should view the estimated “dealer price” as a general guide price for the Customer and not as a valuation of the Object as such. The Customer must form their own opinion of the value of the Object before bidding or, where applicable, accepting the fixed price and entering into the purchase contract.
2.2.4 Kvdbil reserves the right to change the Description at any time on the basis of such information that Kvdbil may receive after its original publication. The valid version of the Description is always the one most recently published. If a Description has been provided in more than one language, the Swedish version always takes precedence.
2.3 Kvdbil’s tests of the Object
2.3.1 Unless otherwise stated in the Description or in information that Kvdbil provides to the Customer on site before entering into the purchase contract, Kvdbil’s vehicle technician or other expert has performed certain basic tests on the Object (“Tests”). The results of the Tests are stated in the Description.
2.3.2 The Tests cover only the essential safety features and key technical functions of the Object. Kvdbil therefore provides no guarantee that the Test is comprehensive and does not recommend that the Customer bases their decision to bid for or purchase the Object solely on the Tests. In particular, the Tests do not cover properties of a cosmetic nature or of minor significance. The Customer is advised to examine the Object carefully before submitting a bid or purchasing the Object.
2.4 Product description
2.4.1 Kvdbil supplies product descriptions for used passenger cars which are provided to consumers in accordance with the industry agreement reached between the Swedish Consumer Agency and the Swedish Association for Motor Retail Trades and Repairs (MRF) (BÖ2020:1). The product description is available when the Object is on display at Kvdbil’s facility as well as on the Website. The Customer has been given a copy of the product description and is encouraged to retain this for any future contact with Kvdbil.
3.1 Objects are usually available for viewing and test drives by appointment. Viewing takes place at the Kvdbil facility where the Website states the Object is available. If the Object has not been made available for viewing, or if the Customer has not had the opportunity to attend a viewing, the Customer is responsible for evaluating the Object, for example by reading the Description carefully, examining the photographs of the Object and by contacting Kvdbil.
3.2 Kvdbil encourages the Customer to inspect the Object on site, at the agreed time for the collection of the Object and before entering into the purchase contract for the Object, to ensure that the Object corresponds to the Customer’s expectations and the price agreed for the Object. When collecting or inspecting the vehicle, no troubleshooting or intervention, including the use of diagnostic tools, is allowed. The Customer is aware that the Customer has the right to decline to purchase the Object until a binding purchase contract has been signed with Kvdbil. If the Customer has entered into a purchase contract on the Website and selected the home delivery service, section 11 on the right of withdrawal shall apply instead.
3.3 The Customer is aware that the Customer’s decision not to inspect the Object may affect the assessment of what the Customer is entitled to expect from the Object under consumer legislation.
4.1 Handover
4.1.1 Unless otherwise agreed, the Object must be collected when the purchase is made, i.e. on the day when the purchase contract for the Object is signed. The date and time when the purchase contract is entered into are specified in the Description or confirmation that the Customer receives once bidding has ended or the fixed price has been accepted. The Customer must contact Kvdbil immediately if the Customer is prevented from collecting the Object on the date and at the time specified in the Description or confirmation.
4.1.2 The Object will be handed over at Kvdbil’s facility where the Object is available according to the Website or alternatively, where the Customer has ordered the transportation of the Object from one Kvdbil facility to another for a separate fee, at the facility to which the Object has been transported.
4.1.3 If the Customer has not collected the Object within three (3) working days of the date the purchase contract was entered into, and unless agreed otherwise, Kvdbil reserves the right to charge the Customer a storage fee of SEK 300, including VAT, per Object and per calendar day commenced.
4.1.4 Kvdbil has no obligation to release an Object until full payment for the Object, the Bidding Fee and any other fees have been received from the Customer by Kvdbil or unless an agreement on payment by instalments has been entered into under a separate agreement.
4.1.5 Only the Customer, or the Customer’s representative with written power of attorney, can sign the purchase contract and collect the Object. The Customer must present valid identification. A representative of the Customer must submit an original written power of attorney and present identification for themselves and the Customer.
4.1.6 On handover, the Customer, or the Customer’s representative in accordance with section 4.1.5, must sign confirmation of receipt of the Object as well as other documents necessary for the Object to be registered with the Customer.
4.2 Home delivery
4.2.1 If the Customer has chosen, for a separate fee, to have the Object delivered to the Customer’s residential address or other agreed address, Kvdbil will always endeavour to deliver the Object as soon as possible using a transport firm engaged by Kvdbil.
4.2.2 If delivery has not taken place within 30 days of the date the purchase contract was entered into, the Customer is entitled to cancel the purchase of the Object in writing.
4.2.3 Only the Customer, or the Customer’s representative with written power of attorney, can receive and confirm receipt of an Object delivered using the home delivery service. The Customer must present valid identification. A representative of the Customer must submit to the carrier an original written power of attorney and present identification for themselves and the Customer.
4.2.4 On handover, the Customer, or the Customer’s representative in accordance with section 4.2.3, must sign confirmation of receipt of the Object as well as other documents necessary for the Object to be registered with the Customer.
4.2.5 The home delivery service is subject to special terms and conditions and separate costs, as stated on the Website.
4.3 Passing of risk
The risk for the Object passes to the Customer or its representative on handover.
5.1 The price of the Object is as stated in the purchase contract. The price includes VAT if the Object is a passenger car, unless explicitly stated otherwise.
5.2 Where an Object is purchased at auction, the Customer shall pay, in addition to the agreed price for the Object, a fee to Kvdbil to cover costs such as those for Kvdbil’s handling of the Object, the Website and administration (“Bidding Fee”). The Bidding Fee must be paid at the same time as the price of the Object.
5.3 The Bidding Fee varies in size depending on the Object and is indicated in the object view on the Website. The Bidding Fee must be paid together with the price of the Object. If no purchase contract is entered into for the Object, no Bidding Fee will be charged.
5.4 If the Customer has ordered the transportation of the Object from one Kvdbil facility to another and this service has commenced, the Customer will be charged the full transport cost, irrespective of whether or not the Customer purchases the Object. The transport cost is stated either in the object view on the Website or on another page of the Website specified by Kvdbil.
5.5 If the Customer has ordered home delivery of the Object, the Customer must pay for this service in advance. The cost of home delivery is stated either in the object view on the Website or on another page of the Website specified by Kvdbil.
6.1 The Customer shall pay the price of the Object and, where applicable, the current Bidding Fee and the cost for the transportation of the Object from one Kvdbil facility to another on entering into the purchase contract for the Object. The cost of the transportation of the Object from one Kvdbil facility to another will be charged whether or not the Customer completes the purchase of the Object, although only if the transportation has already commenced. If the purchase is not completed, an invoice will be issued for the transportation cost.
6.2 The Object can usually be paid for using the following methods. Kvdbil reserves the right not to offer all payment options at all times, or to change the method of payment if the Customer has chosen a method that does not work when payment is to be made.
6.2.1 Finance solution
The Customer may be offered various finance options to pay for an Object, using Kvdbil’s external partners. Agreements on a finance solution of this kind are signed between the Customer and the company in question, according to separate terms and conditions issued by the relevant company. For more information about how the purchase of an Object can be financed, contact Kvdbil’s customer centre at kundcenter@kvdbil.se or by calling +46 (0)10 167 30 00. This is an optional service that Kvdbil may offer to its customers. It is entirely up to the Customer whether they wish to use this service or to pay for the Object in cash on site. If the Customer chooses a finance option as above, a credit application may be made before the purchase contract is entered into or before bidding by means of what is known as a loan commitment.
6.2.2 Bank transfer or Swish
The Customer can choose to pay for an Object by bank transfer or by using Swish as a payment method. Please note that there is a maximum transaction limit for Swish payments (currently a maximum of SEK 150,000) and that the Customer may need to contact their bank in order to increase the bank’s standard limit for Swish payments.
6.2.2.1 Special terms for payment by invoice
Credit check: When applying for payment by invoice, the usual credit checks are carried out, which may involve obtaining a credit reference.
Payment terms: The due date and other terms relating to the invoice are stated on the invoice. In the case of payment by invoice, payment must be received no later than 30 days from the date of the invoice, or the later date indicated on the invoice. In the event of late payment, a reminder fee of SEK 450 and interest of 2% per month will be added from the due date until full payment is made.
Assignment of invoices: All invoices are assigned to Svea Bank AB, 556158-7634 (“Svea Bank”). Any payments arising from the invoice shall be made to Svea Bank.
GDPR: In the case of payment by invoice, the invoice is assigned to Svea Bank and Kvdbil shares the Buyer’s personal data with Svea Bank. Svea Bank is the data controller for the receivables that Kvdbil has assigned to Svea Bank. For detailed information on the processing of personal data by Svea Bank, please refer to Svea’s data privacy policy, which is available at https://www.svea.com/dataskydd or contact Svea by post at 169 81 Solna, by telephone on +46 (0)8 514 931 13 or at swp@svea.com. The Data Protection Officer can be reached at privacy@svea.com.
Retention of title and repossession of the purchase object: Kvdbil retains ownership of the purchase object until the Buyer has fulfilled its obligations under the applicable terms and conditions, including full payment in accordance with the invoice. In the event of criminal liability, the Buyer is prohibited from selling, leasing, pledging or otherwise disposing of the purchase object or part thereof (e.g. providing the purchase object for trade-in) before ownership has fully passed to the Buyer.
6.3 Kvdbil does not accept payment by any means other than those specified in sections 6.2.1 or 6.2.2, including • Debit, credit or charge card • Cash payment • Postal order • Cheque • Company card • Foreign card
6.4 In addition, special provisions apply to sales to Customers outside Sweden, as specified in section 16.
6.5 If the Customer is late with some or all of the payment for the Object, the Bidding Fee and any other fees, Kvdbil is entitled to cancel the purchase if the delay constitutes a material breach of contract. Kvdbil is also entitled to cancel the purchase in the event of delay by the Customer as described above if Kvdbil has given the Customer a reasonable additional period of time to pay and the Customer has failed to pay in full by the end of such additional period.
6.6 In the event of cancellation pursuant to section 6.5, Kvdbil is also entitled to damages.
7.1 If the Object is registered in the Swedish vehicle registry, Kvdbil shall ensure that the Object is re-registered to the Customer as soon as possible after Kvdbil has received payment in full for the Object. Re-registration usually takes place when the purchase contract is entered into or, if the Customer has chosen home delivery of the Object, when the Object has been delivered to the Customer. In some cases, however, re-registration may take more than two weeks if the Object is subject to a so-called lease block or credit block in the vehicle registry. This does not, however, affect the Customer’s ability to use the Object or the ownership of the Object.
7.2 On entering into the purchase contract, Kvdbil ensures that the Object is reported as being in traffic provided that the Object is not banned from the road and there is no other obstacle and that the Customer receives vehicle tax credit.
7.3 When the right of withdrawal is exercised in accordance with section 11, the Object is re-registered to Kvdbil or to another customer when Kvdbil has received the returned Object from the Customer.
8.1 The Object is a used good and is sold “as is”. This means the Object is sold in the condition it is in at the time of purchase by the Customer and limits the ability of the Customer to claim for faults and defects. In addition to normal wear and tear, which does not constitute a fault in a legal sense, used goods may also have defects and damage. Notwithstanding the fact that the Object is sold “as is”, the Customer has the right to claim for faults that mean the Object does not provide the agreed properties or is in a worse condition than the Customer could reasonably have expected given the guide price and other circumstances.
8.2 Kvdbil and the Seller are not liable for faults that did not exist when the Object was handed over, but which arose after the Object came into the possession of the Customer.
8.3 The Seller and Kvdbil are not liable for: (a) faults due to the Object being exposed to normal wear and tear; (b) faults, defects or damage that are noted in the Description; (c) faults that the Customer might have expected given the price or age; or (d) faults that the Customer clearly cannot have failed to notice in such inspection of the Object that the Customer has carried out if the Customer realised the significance of the fault.
8.4 If the Object is sold as a “repair object”, neither Kvdbil nor the Seller are liable for any fault, even if the Object has more extensive faults than those stated in the Description.
8.5 Neither the Seller nor Kvdbil are liable for faults in property sold at an executive auction (which are sold in accordance with the provisions of the Swedish Enforcement Code and of the Swedish Enforcement Regulation) or at a bankruptcy auction (which are sold in accordance with the Swedish Bankruptcy Act).
9.1 Kvdbil is the Customer’s counterparty in the Purchase Contract. This means that once the Object has been transferred following the auction, the Customer cannot contact the Seller regarding any faults in the Object. Complaints relating to faults can be made only to Kvdbil.
9.2 The Customer can complain about faults relating to the Object for three years after the Customer has received the Object. Notwithstanding the above maximum complaint period, the complaint must always have been received by Kvdbil within a reasonable period after the Customer has noticed or should have noticed the fault in question. If a complaint is submitted later, the Customer loses the right to claim for the fault. If the Customer has chosen the home delivery service, the Customer is requested to contact Kvdbil immediately if the Customer discovers a fault in the Object that has occurred in transit.
9.3 It is recommended that complaints are made in writing to the following address: reklamation@kvdbil.se. Notification of a complaint must contain information about which Object the complaint refers to, a description that is as detailed as possible of how the fault manifests itself and other information and circumstances that may be of significance for Kvdbil’s assessment of the complaint.
9.4 Kvdbil reserves the right to reject a complaint if it proves that the Object does not contain faults for which Kvdbil is liable. If the Customer has submitted a complaint and the Object does not contain faults for which Kvdbil is liable, Kvdbil reserves the right to request compensation for its costs in connection with the complaint, including for the inspection of the Object.
10.1 Kvdbil is entitled to remedy faults in the Object for which Kvdbil is liable. Remediation shall be performed by Kvdbil or by a third party contracted by Kvdbil. If the Customer wishes to arrange for the repair of the Object themselves, the Customer must always submit a written cost estimate to Kvdbil from the garage that the Customer wishes to engage to perform the repair. The Customer is not entitled, without the prior written consent of Kvdbil, to have the Object repaired and then require compensation for the repair from Kvdbil.
10.2 If the fault in an Object is not remedied within a reasonable period of time after the complaint has been accepted or if the fault is of material importance to the Customer, the Customer is entitled to cancel the purchase. In such cases, the Customer is entitled to return the Object and receive a refund of the price paid for the Object. If a purchase is cancelled, Kvdbil is entitled to make a deduction for use in line with MRF’s industry practice as follows: (a) 0.5% of the price of the Object for every whole month since the date of purchase, and (b) 0.5% of the price of the Object for every 1,000 kilometres driven.
10.3 In the event of a material fault, Kvdbil reserves the right, instead of remedying the fault, to repurchase the Object at the price paid for the Object, less any damage, wear and tear and similar that the Object has suffered during the time when the Object was in the possession of the Customer. “Material fault” means, among other things, a fault where the remedial costs will, in Kvdbil’s reasonable assessment, amount to 10 per cent or more of the price of the Object.
11.1 Cases where the Swedish Act on Distance Contracts does not apply
If the purchase contract for the Object is entered into on site at Kvdbil’s premises, the Swedish Act on Distance Contracts and Off-Premises Contracts (2005:59) does not apply and the Customer does not have the right to withdraw from the purchase.
11.2 Right of withdrawal in the case of home delivery
If the Customer has entered into a purchase contract for the Object via the Website and has chosen home delivery of the Object, the Customer has the right of withdrawal in accordance with the Swedish Act on Distance Contracts and Off-Premises Contracts (2005:59). The Customer may then, within 14 days of the date on which the Customer, or someone on behalf of the Customer, received the Object (the withdrawal period) withdraw from the purchase contract without giving any reason. If the Customer wishes to exercise the right of withdrawal, the Customer must notify Kvdbil by sending a clear message to Kvdbil stating the Customer’s decision to withdraw from the purchase contract. The Customer can notify Kvdbil in the following ways:
Kvdbil AB
Kilsgatan 4
411 04 Gothenburg
E-mail: reklamation@kvdbil.se
Telephone: +46 (0)10 167 30 02
When exercising the right of withdrawal, the Customer can choose to use the enclosed returns form,
Home delivery returns form
If the Customer has followed the correct procedure as described above and withdrawn from the purchase contract, Kvdbil will refund the amount received by Kvdbil from the Customer for the Object, including the cost of home delivery (but not including additional delivery costs resulting from the Customer choosing any delivery method other than the cheapest standard delivery offered by Kvdbil). The refund shall be made without undue delay and no later than 14 days from the date on which Kvdbil was notified of the Customer’s decision to withdraw from the purchase contract. Kvdbil nevertheless reserves the right at all times to withhold the amount to be refunded until Kvdbil has received the Object from the Customer. Kvdbil will use the same payment method for the refund as the Customer used to purchase the Object, unless the parties agree on a different payment method.
The Customer is responsible for the return of the Object to Kvdbil without undue delay and in any case no later than 14 days from the date on which the Customer gave notice of exercising the right of withdrawal as described above. The Customer must themselves, or by booking the return of the Object via a transport firm nominated by Kvdbil through Kvdbil’s customer centre, return the Object to the facility from which the Object was transported to the Customer. In the event of return transport booked via Kvdbil, the Object shall be collected at the time agreed between the Customer and Kvdbil. The withdrawal period shall be deemed to have been observed if the Customer returns the Object before the expiry of the fourteen-day period above.
The Customer shall bear the costs of returning the Object. If a transport firm is engaged via Kvdbil for the return of the Object, the Customer shall pay SEK 1,995, including VAT, for the transport service.
When the right of withdrawal is exercised, the Customer is liable for the depreciation in value of the Object as a result of handling other than is necessary to establish the nature, properties and functioning of the Object. The Customer is entitled to drive the Object for up to 100 kilometres in order to establish these. In the event that the Customer exercises the right of withdrawal, Kvdbil reserves the right to charge the Customer SEK 40, including VAT, for every 10 kilometres driven in excess of the aforementioned 100 kilometres when the Customer returns the Object to Kvdbil or, if a transport firm nominated by Kvdbil is engaged, when the Object is handed over to the transport firm for return to Kvdbil.
The Customer undertakes to sign a power of attorney enabling Kvdbil to perform the re-registration (change of ownership) of the Object to a new owner on behalf of the Customer and to effect the sale of the Object in a manner that Kvdbil deems appropriate. A power of attorney form of this kind can be obtained from the material sent with the vehicle or through Kvdbil’s customer centre and must be signed by the Customer when the Customer notifies Kvdbil of withdrawal from the contract.
Kvdbil offers information about a number of supplementary services from other companies. More information can be found on Kvdbil’s website www.kvdbil.se on the “Other services and offers” tab, as well as in the information provided about each Object on the website. Except as stated above with regard to home delivery, the companies that sell the supplementary services are themselves responsible for the services they offer and the Customer will sign a separate agreement with them. The Customer therefore cannot make any claim against Kvdbil in connection with agreements signed with a party other than Kvdbil.
If Kvdbil’s performance of its obligations under the purchase contract is significantly impeded or prevented due to circumstances beyond the control of Kvdbil, such as strikes or other industrial dispute, war, flood, fire, lightning strike, terrorist attack, changes in the rules of the authorities or the intervention of the authorities, Kvdbil shall be released, without penalty, from the performance of its obligations for the period during which such circumstances persist. If the performance of the purchase contract is hindered for longer than three months for any of the reasons given above, either party may cancel the purchase, without any obligation to pay damages or other penalties, by giving written notice to the other party.
Additions and amendments to the purchase contract and these Terms and Conditions are effective only if agreed in writing and signed by the Customer and an authorised representative of Kvdbil.
The purchase contract, including these Terms and Conditions, shall be interpreted in accordance with Swedish law. Kvdbil cares about its customers and complies with applicable consumer legislation and the decisions of the Swedish National Board for Consumer Disputes (ARN). It is not the intention of Kvdbil to restrict or amend mandatory consumer legislation by means of the Terms and Conditions. Should a dispute nevertheless arise in relation to the interpretation or application of the purchase contract, including these Terms and Conditions, the dispute shall in the first instance be resolved through negotiation between the parties. If the parties are unable to reach an agreement, the dispute shall be settled by a Swedish general court with Gothenburg District Court as the court of first instance.
16.1 If the Object is to be exported outside the borders of Sweden, the following terms and conditions shall also apply. Export entails an additional administrative fee, which is specified on the Website.
16.1.1 Sale to consumers within the EU:
The Customer shall always pay VAT on Bidding Fees, transport and other services in Sweden.
The Customer always pays Swedish VAT on the Objects.
A deposit of SEK 8,000 shall be paid for a registered Object; no deposit is paid for an unregistered Object.
The Customer must give Kvdbil the IBAN account number, Swift address and correct name of account holder when collecting the Object, so that Kvdbil can refund the deposit as quickly as possible after proof of export has been provided.
On delivery, the Customer/representative of the Customer must present identification in the form of a valid passport.
If the Customer uses a representative for delivery, the latter must also present and submit to Kvdbil an original written power of attorney, together with a certified copy of the Customer’s passport, in order to sign a purchase contract.
16.1.2 Export to consumers outside the EU and to Åland:
The Customer shall pay Swedish VAT on Bidding Fees, transport and other services in Sweden.
The deposit for registered vehicles shall never be lower than SEK 8,000, irrespective of the rate of VAT, but can be higher, although not more than 25% of the amount of the total purchase of goods and services.
The deposit for unregistered Objects shall never be lower than SEK 1,000, irrespective of the rate of VAT, but can be higher, although not more than 25% of the amount of the total purchase of goods and services.
The deposit shall be refunded when Kvdbil has received proof that the goods have left the country. Such proof must be received by Kvdbil no later than 15 days after the date of the receipt.
If the Customer is unable to deduct the VAT on the Object, there shall always be a deposit of SEK 8,000 for registered Objects and no deposit for unregistered Objects.
The Customer must give Kvdbil the IBAN account number, Swift address and correct name of account holder when collecting the Object, so that Kvdbil can refund the deposit as quickly as possible after proof of export has been provided.
On delivery, the Customer/representative must be able to present identification in the form of a valid passport.
If the Customer uses a representative for delivery, the latter must also present and submit to Kvdbil an original written power of attorney, together with a certified copy of the Customer’s passport, in order to sign a purchase contract.
These Terms and Conditions have been established by Kvdbil on 14 October 2025.
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