UnitedKingdomFlagIconEnglish

Sell at Kvdcars

FAQ

Contact us

Frequently asked questions.

Here we have collected answers to frequently asked questions to help you

SearchIcon
  • Start
  • ArrowRightIconWhat happens if the condition of the vehicle does not match the description or there is a defect in the vehicle I bought after I picked it up?

What happens if the condition of the vehicle does not match the description or there is a defect in the vehicle I bought after I picked it up?

When picking up heavy machinery, trucks or recreational vehicles, you as a buyer have a duty to inspect the vehicle. Therefore, you have a responsibility to examine the vehicle and ensure that it matches the vehicle description at kvdcars.com. Together with the seller and Kvdcars, you as the buyer need to handle any defects or withdrawals before the vehicle leaves the pickup location – either at the seller's place or at a Kvdcars facility. Kvdcars' complaints department assists in processing the case. The buyer should immediately contact the Customer Service Center at +4610-167 30 00 to initiate the case.

Customer Service Center

ContactIconContact